Thanks for stopping by

Join our email list to receive special offers and discounts!

(All fields are required)

Hats & Accessories from the World's Finest Designers
Hats & Accessories from the World's Finest Designers

Home » Hartford York Customer Service & Returns

 -imageHartford York's highest priority is serving you. To that end we have several highly trained and knowledgeable customer service representatives standing by to process your orders.

If you have questions while at our site, please give us a call at 1-800-936-5646 during our normal business hours of 7:00 AM and 5 PM Pacific Standard Time, Monday through Friday. During our non-office hours your call will be answered by an off site call center that has been specially trained to help you with your hat selection. Any questions that cannot be satisfactorily answered by the off site staff will be forwarded for our immediate attention next business morning.

Shipping to Multiple Addressees and International Shipping

For shipping to multiple addresses and international addresses please call, fax (1-800-564-6291) or email us at

We have an enormous inventory and can generally ship your order within 24 hours. If the item you request is not immediately available, we will contact you by phone or email within hours of receiving your online order.


Once you have received your order, please inspect it carefully. In the event of a problem, please call our customer service desk at 1-800-936-5646 and you will be promptly assisted.

If you wish to return a product or products, simply complete the return questionnaire that is included and return it in our original packaging, along with the product or products, using the self enclosed return mailing label. If you require a FedEx pickup, call us at 1-800-936-5646 and we will arrange one for you.

We are fully committed to providing you with the best service imaginable. If you are not completely satisfied, please let our President, Steve Singer, know. You can reach him at,
P.O.Box 337
French Camp,
CA 95231-0337

To place an order by phone:
1-800-936-5646 day or night

To place an order by fax:

For customer service:
(Between the hours of 8 AM and 5 PM Monday-Friday)




General Requests:,