If you’re not happy, we’re not happy
Please contact us right away, either by email at firstname.lastname@example.org, or by Toll-Free phone at
1-800-936-5646, if you did not receive your order when expected*, or if you have any problems at all with the product itself. We're serious about complete customer satisfaction, and when issues occur, it is our policy to resolve them immediately.
*Note: to avoid confusion, please see if there’s a backorder date (Estimated Ship Date) on your order confirmation.